Shipping Policy

Thank you for shopping with us. Below is everything you need to know about how your order is processed and shipped.

Order processing time

Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been placed with our fulfillment partner, and a separate email with tracking information once it ships.

We do not process or ship orders on weekends or public holidays.

Shipping times

Since items are shipped directly from our fulfillment partners, delivery times can vary by product and destination:

• Domestic (India): typically 7–15 business days
• Delivery estimates are approximate and may occasionally be affected by customs processing, courier delays, weather, or high order volume, especially around holidays and sale periods.

Please note: shipping times are separate from processing time. Total delivery time = processing time + shipping time.

Shipping costs

Shipping costs are calculated at checkout based on your location and the items in your cart. Any applicable shipping fees will be clearly shown before you complete your purchase.

Order tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package's progress. It may take 1–3 days after shipping for tracking information to update.

Multiple items, multiple packages

If you order multiple items, they may ship separately and arrive in different packages, sometimes on different days, since items may come from different fulfillment locations. You will not be charged extra for this.

Delayed or missing orders

If your order hasn't arrived within the estimated delivery window, please:

1. Check your tracking link for the latest status
2. Allow a few extra days, as couriers occasionally experience delays
3. Contact us at ebinpeterjoseph@gmail.com with your order number if it still hasn't arrived after that

We will work with our fulfillment partner to locate your package and offer a replacement or refund if it's confirmed lost.

Incorrect address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but contact us as soon as possible after placing your order if you notice an error — we'll do our best to update it before it ships.

Questions?

If you have any questions about shipping, reach out to us at ebinpeterjoseph@gmail.com.